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Inventory Synced Request a Quote SG HQ · 14 Markets
§ 01 — REGZA ASIA / COMMERCIAL DISPLAY DISTRIBUTION — ASEAN

The REGZA-certified integration network powering 240+ commercial AV deployments across ASEAN-6.

One accredited partner programme. Four capability tiers. A 14-market field footprint engineered for hospitality, retail, and enterprise-grade display rollouts.

Network inventory synced · 9,400+ units ready across 3 regional hubs
§ 02 — PROGRAMME BRIEF

A vendor relationship that bids alongside you.

The REGZA Asia Integration Partner Programme is not a reseller channel. It is an accredited technical alliance built for commercial AV integrators bidding on large-format display tenders across hospitality, retail, transport, and corporate estates in Southeast Asia. Members gain co-bid technical support, shared end-user lead routing, factory-direct tier pricing, and a five-year on-site warranty backbone that lets them underwrite multi-year framework contracts with confidence.

Accreditation is structured as a four-tier ladder — Registered, Silver, Gold, and Platinum — calibrated against annual shipped unit volume, certified headcount, and field-failure performance. Partners progress by demonstrating deployment depth, not by paying a buy-in fee. The result is a network of 240+ integrators who can be named on a tender response as REGZA-certified, backed by 86 regional staff, 11,200 m² of bonded warehouse, and a 0.71% field-failure rate that runs well below the 2.4% industry benchmark.

For an integrator evaluating where to place their 2025 accreditation budget, the question is no longer whether to join a tier-1 panel programme — it is which one carries the deepest technical and commercial runway across ASEAN. REGZA Asia was named Display Distributor of the Year 2024 by the Asian AV Council, and is the sole authorised regional distributor for REGZA-grade commercial panels across the 14 markets it services from its Singapore headquarters.

§ 03 — ACCREDITATION TIERS

Four tiers. One ladder. Progression measured in deployed units and certified engineers.

Each tier unlocks a defined set of commercial benefits, technical resources, and warranty extensions. Partners self-select their entry tier at application; progression is reviewed every 12 months against shipped volume, certified headcount, and field-failure performance.

04 Platinum Top tier · 4.2% of network

Strategic framework partner

For integrators running multi-year rollouts above 1,200 units/year across three or more ASEAN markets.

  • Factory-direct tier pricing from 24-unit pallet MOQ
  • Named-account regional sales engineer
  • Co-bid technical authoring on framework tenders
  • Five-year on-site warranty with 48-hour RMA
  • Quarterly business review with REGZA leadership
  • Priority allocation on constrained inventory
Threshold · 1,200+ units/yr · 8+ certified engineers · <1.0% field-failure rate
03 Gold 18% of network

Established deployment partner

For integrators actively delivering mid-scale commercial projects in two or more markets.

  • Tier-2 partner pricing from 24-unit pallet MOQ
  • Shared lead routing from regional sales desk
  • Co-branded case-study publishing rights
  • Four-year on-site warranty with 72-hour RMA
  • Annual factory recertification included
  • Loaner-panel pool access during RMA windows
Threshold · 400–1,199 units/yr · 4+ certified engineers · <1.5% field-failure rate
02 Silver 36% of network

Active commercial partner

For integrators regularly quoting and installing REGZA-grade panels on commercial projects.

  • Tier-3 partner pricing from 24-unit pallet MOQ
  • Access to certified installation manuals and CAD blocks
  • Three-year on-site warranty with 96-hour RMA
  • Bilingual technical support desk (EN / 中文 / BM / VN)
  • Annual recertification cadence
  • Listed on the regional partner directory
Threshold · 100–399 units/yr · 2+ certified engineers · <2.0% field-failure rate
01 Registered Entry tier · 41% of network

Onboarded integration partner

For integrators building their first commercial display track record under REGZA certification.

  • Standard distributor pricing
  • Two-year carry-in warranty
  • Onboarding factory training (3-day, Singapore)
  • Technical documentation access
  • Regional partner directory listing
  • Pathway to Silver after first 12 months
Threshold · Application review · 1+ certified engineer · No minimum volume
§ 04 — CERTIFICATION PROCESS

Four stages. Twelve weeks. One factory-trained engineer per certifying integrator.

Onboarding is engineered to be predictable. Each stage has a fixed deliverable, a fixed SLA, and a fixed cost — there are no hidden training fees, no surprise audits, and no licence renewals beyond the annual recertification.

  1. 01

    Application & Eligibility Review

    Submit company profile, three referenceable commercial installations, and the CVs of proposed certifying engineers. REGZA Asia reviews against minimum commercial-insurance, technical-headcount, and regional-licence criteria within 10 business days.

    Duration · 10 business days · No fee
  2. 02

    Factory Training & Technical Certification

    Lead engineers attend a three-day, in-person REGZA factory training at the Singapore regional HQ. Curriculum covers panel architecture, signal-path commissioning, structural mounting tolerances, and the regional RMA workflow. Cohort capped at 12 engineers.

    Duration · 3 days · SGD 1,400 / engineer
  3. 03

    Field Installation Audit

    A REGZA field engineer audits two live installations submitted during application review — one above 65-inch, one below — against the published commissioning checklist. Findings are scored; remediations are documented before tier placement is finalised.

    Duration · 5 business days on-site · Included
  4. 04

    Activation & Annual Recertification

    Partner is activated in the regional directory, issued tier-appropriate pricing, and onboarded to the lead-routing desk. Recertification is annual and conducted remotely via installation telemetry and a single on-site audit visit per cycle.

    Duration · 12-month cycle · No fee
§ 05 — PROOF

The numbers an integrator checks before signing an accreditation agreement.

240+
REGZA-certified integration partners active across 14 ASEAN markets as of Q4 FY2024.
4,800+
Commercial installations completed through accredited partner network since FY2018 launch.
14
ASEAN markets covered under a single Singapore-issued accreditation and warranty backbone.
6.2yr
Average tenure of an active REGZA-certified partner — 78% retention at the 5-year mark.
We bid on a 1,400-unit resort deployment across Phuket, Bali, and Langkawi in early 2024. The deciding factor for the client was that REGZA Asia would underwrite a five-year on-site warranty with a 48-hour regional RMA turnaround — no other distributor in the region would put that in writing. The factory-certified engineering support meant we could co-author the technical response without second-guessing the supply chain underneath it.
Director of Engineering REGZA-certified Platinum partner · Hospitality AV integrator · Thailand & Indonesia operations